
Phoenix Security Service
Repairs, takeovers and upgrades for camera, access control and alarm systems, including ones we didn't install.
Commercial Security Phoenix has service technicians for commercial security camera repair, access control door repair and system upgrades across Phoenix. Many calls start with a system whose installer disappeared, along with the admin password.
We document what's there, recover or reset access where we can and give you a plain list of what works, what doesn't and what's worth replacing.
From there you can fix the urgent items, plan upgrades over a few budget cycles or put the whole system on a scheduled maintenance plan.

Recovering admin access, documenting devices and cleaning up old wiring.
Replacing analog cameras and DVRs in stages, reusing cabling where it makes sense.
Testing runs and switch ports when cameras or readers drop offline.
Replacing backup batteries and failing power supplies before they cause an outage.
| Item | How often | What we check |
|---|---|---|
| Cameras | Twice a year | Focus, lens cleaning, housings, recording and retention |
| Access control doors | Twice a year | Strike alignment, latching, request-to-exit and door position switches |
| Backup batteries | Yearly test, replace as needed | Load test on panels, controllers and power supplies |
| Software and firmware | Quarterly | Updates, user list review and expired credentials |
| Alarm sensors | Yearly | Walk test of every contact, motion and glass-break zone |
Not every old system needs to go. Readers and locks often outlive the controller, and some cameras can stay on a new recorder. We'll tell you which parts are worth keeping.
Low-voltage work has its own license classification at the Arizona Registrar of Contractors: "Low Voltage Communication Systems" (C-67 for commercial work). Ask any security installer for their ROC license number and classification, and look it up at roc.az.gov before you sign.
Yes. Takeovers are a large part of our service work. We'll need access to the equipment and, if possible, any old logins or paperwork.
Yes. Strike alignment, door closer adjustment and failed locks are common access control door repairs.
We offer scheduled maintenance visits written into a service agreement, with the checks listed by device type.
Often a failed power supply, a damaged cable or a dead switch port. We test the path from camera to recorder to find it.
Tell us what's installed and what isn't working. We'll schedule a service visit or a survey.
Free estimate, no obligation